Payouts guide: move your money to your bank account

Everything you earn on eSponsor goes to your Wallet. From there, you move it to your bank account with a payout.

You can open it at esponsor.com/wallet/payouts, or from your Creator dashboard under Finance → Wallet, in the My payouts tab.

Before your first payout

You need two things:

1. A bank account. Add it in your Wallet's Settings tab (explained below).
2. Your identity verified. If we ask for it, you'll see the notice Identity information required. Tap Submit identity information and fill in your details. We'll email you once it's validated.

Add your bank account

1. In your Wallet, go to Settings.
2. Under Bank accounts, tap Add account.
3. Fill in the details. They vary by country.
4. Save.

Important: enter your account number, not your card number.

You can have several accounts. Your payouts go to your main account. To change it, tap Switch to main on another account. You can also edit or delete an account.

If the bank account option doesn't show up for your country, you'll see the notice Not possible to connect or manage the payout account. Message us through the support chat and we'll help. See how do I contact support.

Your balance

In My payouts you see:

• Available for withdrawal: money you can move to your account now.
• On the way to be available: money from your recent sales. It takes 3 to 7 days to become available.
• Total withdrawn: everything you've withdrawn.

If you have mission rewards, you'll also see how much they add up to.

To see when each sale becomes available, go to the Transactions tab.

How to request a payout

1. In My payouts, tap Request payout.
2. Check the amount and the withdrawal fee before confirming.
3. Confirm.

You need a minimum amount to withdraw. If you don't have it yet, we show you how much you're missing.

There's a waiting period before your first payout, counted from when your Wallet was activated, and also between one payout and the next. If you can't request one yet, we show you the date from which you can.

What happens next

1. Review: your request stays pending while the eSponsor team reviews it. We'll let you know once it's accepted.
2. On its way: once accepted, the money is sent to your account. It can take up to 24 business hours to arrive.

If we reject a request, you'll see the reason in your Wallet. Fix what we point out and request again.

Payout statuses

The payouts list shows the request date, requested amount, fee, total amount, settlement date and status:

If a payout fails or is cancelled, you can request a new one right away. Use Export to download your payouts list as a CSV file.

To see where your money comes from, check the sales guide.